Purchaser/User Agreement

Liberty Athletic + Medical Supplies is the premier choice for orthopedic bracing, compression garments, orthotics, mobility aids, sleep apnea products and many other medical and clinical supplies. We carry many different brands and models of these devices/supplies at low prices. This agreement outlines the understanding of Liberty Athletic + Medical Supplies privacy policy, return policies and recommendations. The purchaser agrees to comply with these policies, understanding that the products on this site may or may not be the most appropriate device for your individual needs.

With all products available for purchase, Liberty Athletic + Medical Supplies recommends that whenever possible, the purchaser should visit Liberty Athletic + Medical Supplies in person to ensure the correct fitting, adjustments or settings are put in place by one of our trained professionals. Liberty Athletic + Medical Supplies is not responsible for incorrectly ordered product or incorrectly fitted items from an online purchase. Each device, garment, brace, mask and accessory can have different outcomes to different individuals; therefore, it is important to know that these products work effectively with you individually and your prescribed therapy or treatment. Attached sizing guides and charts are recommended average sizing and should not be relied upon as a guaranteed size. Different products, devices and styles may produce a different fit compared to other items, therefore one size in one device may not reflect the same size in another item. Due to the nature of these items and devices, many items are non-refundable. For hygienic reasons, many medical grade devices cannot be returned or re-sold to another customer. Most respiratory devices, masks and accessories are non-refundable. Orthopedic bracing, compression garments, orthotics and homecare products are non-refundable due to the nature of these items. Some stock merchandise may have a 10-day return policy. Refunds may be issued provided that the item is unused, in new re-sellable condition with complete original packaging, or deemed appropriate for return by a store associate or management. For hygienic reasons, Liberty Athletic + Medical Supplies, under any circumstances, does not exchange or return used or open packaged products. Liberty Athletic + Medical Supplies does not re-use/refurbish old or used items. All items for sale are new, direct from the manufacturer in original packaging. The purchaser is responsible to know the appropriate size and model that is appropriate for their therapy, treatment, or concern before purchasing. Warranty issues, or damaged product must be approved by a sales associate or management before a claim can be filed. Photos of damage will be needed along with proof of purchase from Liberty Athletic + Medical Supplies and appropriate device model numbers and serial numbers. Liberty Athletic + Medical Supplies will not provide warranty support for items not purchased from Liberty Athletic + Medical Supplies in-store or online.